Do you or your colleagues spend hours doing tasks in your automation system that could easily be automated? Are highly skilled staff doing tasks which should be done by unskilled (or less technical) users?

In most cases automation systems are chosen to either save money or free-up worker's time to do other jobs, produce more, etc... What very often happens is that the chosen system performs 80-90% of what you want it to do, but leaves the users or support department with labourious tasks which are necessary to keep the system performing the way it should.

The original supplier is often unwilling to write custom software for one company or a particular application, or promise that they are "working on something like that", or that it is "on the roadmap".

If you manage to convince the supplier that this fantastic piece of software really is necessary and they go away and build it, the results are very often disappointing. The software doesn't do exactly what you had in mind and is riddled with bugs.

The scenario above might seem a bit over the top, but I've seen this happen too many times in the last 10 years that I have been working on software and, in particular, broadcast automation projects!

TrinitySoftware will listen to your problems, frustrations and ideas and try to find a solution which fits the bill (financially and functionally), something which helps you and your colleagues find time to do the "fun stuff", or all those tasks you never seem to get around to....

A simple example is a radio station which had a particularly complicated Dalet system using several databases (9 in total) and many Netback sessions synchronizing categories and playlists across the system. The Netback sessions were fairly reliable, but stopped working sometimes.

As a result of the instability of the system, the support department had to do daily checks to make sure that everything was synchronised. This meant logging in to each of the 9 databases and checking the status of the categories and playlists. It was a horrible job to do and could only really be done by a small number of highly skilled technicians.

TrinitySoftware built a simple application for this radio station to give a green light when everything was in sync, orange meant that one of the many playlist's was currently being updated and red meant "call the support department, there's a problem". The application was so designed, that any worker at the station could "dial-in" using a modem or broadband internet connection and get a status update at any time.

The users had piece of mind and the support department could go back to doing what they do best, doing system maintenance and solving the problems as they arise.

This is just one of the many success stories for TrinitySoftware. More and more public and commercial (inter)national broadcasters are choosing Trinity Software to write custom software for special applications and finding that there is "another way".

We'd love to help you get over the hurdles you're facing in your automation system, just drop us a line via the contact page and we'll find out together what we can do to make your life easier.